Privacy Policy

Posted in For Parents

Updated 18 December 2014

This privacy statement discloses the privacy practices for www.schoolguide.co.za, a website owned and operated by Embrace Education Pty Ltd If you have questions or concerns about this privacy policy, you should contact our management team by emailing contact@schoolguide.co.za.

Information Collection and Use
Schoolguide collects information from our users at several different points on our website. Schoolguide is the sole owner of the information collected on this site. We will not sell, share or rent this information to others in ways other than as disclosed in this statement.

We share aggregated demographic information with our partners and sponsors. This is not linked to any personally identifiable information.

We use third-party vendors to provide services on the website, such as sending email messages to subscribers. The information that a user submits on the site will be provided to our vendor so that we may send Schoolguide communications to users who have 'opted in' to receive them. We may share your email address with our partners to offer you programs and services we are jointly promoting. You may opt-out of these communications at any time. Please note, however, if such communications include a link to a vendor's website or a co-branded partner page and you submit personal information to such vendor's website or a co-branded partner page, then the privacy policies and practices of such vendor's website or a co-branded partner page governs the use of your personal information.

We may release information provided by a user if a subpoena, order, or demand from a governmental agency or court requires disclosure. We may also release information provided by a user if Schoolguide in its sole discretion determines that release may assist in protecting the health, safety, or welfare of another. However, Schoolguide has no obligation to exercise such discretion.

Cookies
Schoolguide deposits cookies on users' hard drives. A cookie is a piece of data stored on the user's hard drive containing information about the user. By setting a cookie on our site, a user does not have to log in a password more than once and saves time while on our site. Users who reject the cookie may still use greatschools.org, but they may be limited in some areas of our site.

Cookies can also enable us to track and target the interests of our users to enhance their experience. Some of the information about how our users experience our site, such as page views and specific pages visited, is logged by a third-party marketing company on our behalf, using cookies.

Schoolguide also works with third-party media measurement services that enable advertisers, publishers and agencies to view audience reports for websites. They use certain data, including your IP address and information from cookies they place on your computer, to aggregate Internet activity to produce these reports and analyses.

Schoolguide works with third-party companies to serve ads when you visit www.schoolguide.co.za. These companies may use information (not including your name, address, email address or telephone number) about your visits to www.schoolguide.co.za in order to provide advertisements on www.schoolguide.co.za, other websites and other forms of media about goods and services that may be of interest to you.

Log Files
We use IP addresses to analyze trends, administer the site, track users' movement and gather broad demographic information for aggregate use. IP addresses are not linked to personally identifiable information.

Links
This website contains links to other sites. Please be aware that Schoolguide is not responsible for the privacy practices of these other sites. We encourage our users to be aware of when they leave our site and to read the privacy statements of each and every website that collects personally identifiable information. This privacy statement applies solely to information collected by this website.

Newsletters
If a user wishes to subscribe to our newsletter or other email services, we may ask for contact information such as name and email address. This information is used to contact the user about the services on our site for which they have expressed interest. It is optional for the user to provide demographic information (such as child's grade level or province) but encouraged so that we can provide more personalized service.

From time to time, Schoolguide may email our newsletter subscribers a request to complete user surveys and/or events that we believe are of interest. This may include promotions from a related third-party sponsor.

Choice/Opt Out
Users who no longer wish to receive our newsletters or other communications can unsubscribe using the tools provided in every email message we send or from your profile page on Schoolguide.co.za.

User Surveys
From time to time, we request information from users and newsletter subscribers via surveys. Participation in these surveys is voluntary and the user therefore has a choice whether or not to disclose this information. Information requested may include contact information (such as name, phone number, and address), and demographic information (such as province and child's grade level). Contact information may be used to notify winners and award prizes.

Survey information will be used for purposes of monitoring or improving the use and satisfaction of this site. The information you provide in response to survey questions may be shared, but only in the aggregate or anonymously, with advertisers and partners, unless we notify you otherwise at the time of collection.

Email Referral Service
If users elect to use our email referral service ("Tell a Friend"), for informing a friend about our site, we ask them for the friend's name and email address. Schoolguide will automatically send the friend a one-time email inviting them to visit the site. Schoolguide stores this information for the sole purpose of sending this one-time email.

Security
Schoolguide has implemented commercially reasonable technical and organizational measures designed to secure your personal information from accidental loss and from unauthorized access, use, alteration or disclosure. When users submit sensitive information via the website, Schoolguide uses commercially reasonable efforts to protect their information both online and offline. However, we cannot guarantee that unauthorized third parties will never be able to defeat those measures or use your personal information for improper purposes. Thus, you acknowledge that you provide your personal information at your own risk.

If and when our registration/order form asks users to enter sensitive information (such as credit card number and)), that information will be encrypted and protected with encryption software called SSL. While on a secure page, such as our order form, the lock icon on the bottom of web browsers such as Netscape Navigator and Microsoft Internet Explorer becomes locked, as opposed to unlocked, or open.

While we use SSL encryption to protect sensitive information online, we will use commercially reasonable efforts to protect personal user information offline. Only employees who need the information to perform a specific job (for example, our billing clerk or a customer service representative) will be granted access to personally identifiable information. Furthermore, all employees are kept up to date on our security and privacy practices. The servers that are used to store personally identifiable information are kept in a secure environment.

Compromise of Security
In the event that personal information is compromised as a result of a breach of security, Schoolguide will promptly notify those persons whose personal information has been compromised, in accordance with the notification procedures set forth in this Privacy Statement, or as otherwise required by applicable law.

Correction/Updating Personal Information
If a user's personally identifiable information changes or if a user no longer desires our service, we will endeavor to provide a way to correct, update or remove that user's personal data provided to us.

Notification of Changes
As we continue to develop our website, this privacy policy likely will change. We will post all changes to this policy on this page and will indicate at the top of this page the policy's effective date. We therefore encourage you to refer to this policy on an ongoing basis so that you understand our current privacy policy. You agree to review this policy periodically since such changes, modifications, additions or deletions shall be effective immediately upon posting and your subsequent use after such posting shall conclusively be deemed to be acceptance by you of such changes, modifications or deletions.

Login Security
When you choose a password, either as a school administrator for your School Profile or as a parent to join a Schoolguide community, the password is stored on the password-protected Schoolguide server. However, because Internet communications are generally not secure, you should be aware that when you send your password across the Internet to us, there is a possibility that an experienced hacker could intercept your password. However, we have no evidence to date that password information presents a serious security threat to warrant using a secure shell for this transaction.

A Notice About Our Advertisers
Schoolguide allows advertising by third parties. Schoolguide does not control linking practices of advertisers or sponsors and does not monitor or claim responsibility for any content or privacy practices of such website. Once you

ave clicked on an advertisement and have left the Schoolguide site, you must read the privacy policy of the advertiser or sponsor to see how your personal information will be handled.
Schoolguide may offer contests and promotions that are sponsored by third-party advertisers or sponsors. These third parties may obtain personally identifiable information that visitors voluntarily submit to participate in the activity. Schoolguide does not control the third parties' use of information.

Schoolguide may use an advertising server developed by a third party to display ads on our site. Some of these ads may contain cookies that are set by third parties (advertisers, sponsors). In addition, we may allow third parties to place cookies or related tools on our site to collect data that may be used to serve advertisements elsewhere (i.e. on other websites). We do not have access to these c

okies or other tools or any information that they contain. The Schoolguide privacy policy does not cover any use of information that a third-party may have collected from you.
We present some interest-based ads to you directly and sometimes we work with partners to present the ads. These interest-based ads may be for the products and services of our advertising clients or for our own products or services.

Information from Other Sources
We have partnered with Facebook to provide a more personalized experience on Schoolguide for members of Facebook. When you visit Schoolguide, you will see an option to sign in with Facebook. If you sign in with Facebook, we will show you which of your Facebook friends have connections to schools you may be considering based on their "likes" and education history (i.e. we utilize Facebook's Open Graph to power our social search feature). We also use Facebook's social sharing functions to make it easy for you to share schools and school reviews with your Facebook friends, and to comment on Schoolguide articles. In order to provide you with this personalized experience, Facebook provides us with information that you have chosen to make available pursuant to your Facebook privacy settings. That information may include your basic information, email address, name, profile picture, your likes, location, schools you've attended (education history), friends list, and any other information you have chosen to make available. We also ask for your friends' likes and their education histories. We do not share this information with any third party.

If, at any time, you would like to turn off personalization on Schoolguide, you can do so by logging out of Facebook. You can also disable the Schoolguide app in the Your Apps section of the Facebook App Center. Please note that, if you have Facebook friends who are using Schoolguide, they may also have shared information about you with us through Facebook. If you wish to prevent that sharing, you can do so by editing your Facebook privacy settings.

A Notice About External Links
You will find links from Schoolguide to independently owned, controlled, and/or managed website whose content we believe will be of possible interest and value to our visitors. Additionally you'll see links from advertisers, sponsors and other partners that may use Schoolguide logo as part of a co-branding agreement.

In many cases, these links represent cooperative projects or mutual links established with the organizations connected with these sites. We don't control the content of these links. These other sites may send you their own cookies, collect data, or solicit personal information. While we identify sponsor and advertiser areas of our websites, we do not control these cookies or the content of these third parties.

Schoolguide has partnered with other companies to provide certain services. In some cases, you may see Schoolguides’ logo on another company's site. Schoolguide does not share any of your personally identifiable information with these partners and they do not share any information with us.

Once you leave our servers (you can generally tell where you are by checking the URL in the location bar on your browser), the use of any information you provide is governed by the privacy policy of the operator of the site you are visiting. That policy may differ from ours. If you can't find the privacy policy of any of these sites via a link from that site's home page, you should contact the site directly for more information.

We specifically recommend that parents or teachers monitor any new sites before children connect to them.

Public Forums
Schoolguide makes it possible for our users to share information through options such as school reviews, article feedback and message boards. Please remember that any information that is disclosed in these areas becomes public information. Consequently, you should exercise caution when deciding to disclose your personal information.

Our Commitment to Children's Privacy
Protecting the privacy of young children is especially important. For that reason, Schoolguide does not knowingly collect or maintain personal information through the website from persons under 13 years of age, and no part of our website is directed to persons under 13. If you are under 13 years of age, then please do not use or access the website at any time or in any manner. If Schoolguide learns that personally identifiable information of persons under 13 years of age has been collected through the website without verified parental consent, then Schoolguide will take the appropriate steps to delete this information.

Notification Procedures
It is the policy of Schoolguide to provide notifications, whether such notifications are required by law or are for marketing or other business related purposes, to our customers or website users, via email notice, written or hard copy notice, or through conspicuous posting of such notice on our website page, www.schoolguide.co.za, as determined by Schoolguide in its sole discretion. Notwithstanding the foregoing, Schoolguide reserves the right to determine the form and means of providing notifications to our customers or website users.

Updated 18 December 2014

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